Permanent Ban

Hello administration! Today I was banned permanently for TK, I'm new in this game and in this genre and therefore I didn't quite understand what was happening in this game, but now I've looked at a lot of guides and reviews, and I understand what is happening in the game, I apologize if I did something wrong so. I also want to note that I killed an ally only once, accidentally miss-clicking on him with a knife when he was nearby, I didn’t kill more than one, besides that I shot smoke grenades at the base a couple of times, watching and testing what it is and how it works, I got kicked while I was waiting for the time to take the sniper classification, after I got kicked, I logged in again, missclicked and I was permanently banned. I repeat, I understand by accident or on purpose in any case it is considered a violation of the rules, but at that time I did not understand what was happening in the game, but now I have learned and understand the essence, I also think that the permanent for two minor violations that I wrote above is too severe punishment. I also want to note that before all this, while I was running in the city and tracking down the enemy, my ally shot me, and did not even ask for forgiveness for this, but he was not punished in any way. My nickname in the game Sokol-4 ID: 06966ee93471447bbbe6f19876cc0934 Regards!

I repeat that I was new to this genre and did not understand the essence of the game, but now I understand and apologize, at that time I did not understand all this, now I have studied the genre of the game and I will take it seriously, please unban me