Ban Appeal and Complaint

ID: dbcec8f9da4c4b04bb7280b5962649fb  In-game name: Crewman
Ban Appeal:  I just shot a teammate with Panther CLV when i engage the enemies from north and south(you can check the record, there are so many enemies, i cant easily distinguish friends and enemies in thermal mode,when i realize the target that i shotting is friendly, i cease fire immediately,but he bleeding out , and i said sorry )
Complain: I dont know who banned me, but i want to complain him, why you assume this is an intentional teamkill? you dont ask me anything, but banned me for pernament.

pic1: i am shotting enemy jeep before i acciendly shot the teammate
pic2: i shot friendly by mistake, i am watching the smoke(enemy jeep in the smoke), but he rush into my sight