Monkey AU ban
- Monkey_Au
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7 years 10 months ago #9070
by Monkey_Au
Replied by Monkey_Au on topic Monkey AU ban
Thank you to both of you for responses I appreciate you taking the time.
Just a couple of things that I would like to point out regarding information contained within said responses and let me address these in reverse order.
1. The rules included in the rules page of your server have no mention of the process or requirement to go the forums to appeal a ban, there is however a rule in the Admin Contact section that states
Need an admin for any issue? Our teamspeak can be reached at ts.hogclangaming.com
So this is what prompted me to go there and try to get Hayley on the day and again later to try to get him (unsuccessfully) on the second occasion which is when I spoke to GNPostal, again thanks for your time Postal
2. I understand that Hayley needs to make the decision and he mentioned to me on the day that I will need to contact him later and he would fix.
As I mentioned the rules actually state this should have been a kick offence and this combined with Hayley's verbal response is why I was happy to let it go but after a month I thought the fastest way to get this minor issue resolved was to talk to the person where the possibility of misunderstandings are reduced.
and lastly please take this as feedback given in a positive nature and with the understanding that being an admin while a thankless task at times it is still a position of responsibility
Super you replied that
"ok, simple mistake. To think that I just pin something on a player just to make it up is pretty silly in itself and you have no proof that i do that."
The first bit of your statement is correct "simple mistake" which could have been avoided by properly checking the name of the unban requesting profile
secondly no where did I state that you made it up to pin it on me and it is a bit concerning that you think that I would genuinely accuse you of this, I was very careful to be polite and to stick to the facts while raising my concerns and at no timed accused you of making anything up.
My issue is at the lack of detail checking leading to the mislabelling of a person as someone who spouts racism
Please understand that if anyone was a fair and decent person was labelled a racist whether by error or not they would take exception to this - hence my repsonse.
TLDR - Again I thank you for your responses, I did follow the rules and I understand Admining is a thankless task and maybe everyone could do with a reduction in salt
Just a couple of things that I would like to point out regarding information contained within said responses and let me address these in reverse order.
1. The rules included in the rules page of your server have no mention of the process or requirement to go the forums to appeal a ban, there is however a rule in the Admin Contact section that states
Need an admin for any issue? Our teamspeak can be reached at ts.hogclangaming.com
So this is what prompted me to go there and try to get Hayley on the day and again later to try to get him (unsuccessfully) on the second occasion which is when I spoke to GNPostal, again thanks for your time Postal
2. I understand that Hayley needs to make the decision and he mentioned to me on the day that I will need to contact him later and he would fix.
As I mentioned the rules actually state this should have been a kick offence and this combined with Hayley's verbal response is why I was happy to let it go but after a month I thought the fastest way to get this minor issue resolved was to talk to the person where the possibility of misunderstandings are reduced.
and lastly please take this as feedback given in a positive nature and with the understanding that being an admin while a thankless task at times it is still a position of responsibility
Super you replied that
"ok, simple mistake. To think that I just pin something on a player just to make it up is pretty silly in itself and you have no proof that i do that."
The first bit of your statement is correct "simple mistake" which could have been avoided by properly checking the name of the unban requesting profile
secondly no where did I state that you made it up to pin it on me and it is a bit concerning that you think that I would genuinely accuse you of this, I was very careful to be polite and to stick to the facts while raising my concerns and at no timed accused you of making anything up.
My issue is at the lack of detail checking leading to the mislabelling of a person as someone who spouts racism
Please understand that if anyone was a fair and decent person was labelled a racist whether by error or not they would take exception to this - hence my repsonse.
TLDR - Again I thank you for your responses, I did follow the rules and I understand Admining is a thankless task and maybe everyone could do with a reduction in salt
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7 years 10 months ago #9071
by =HOG= __Super_6__5__
Replied by =HOG= __Super_6__5__ on topic Monkey AU ban
ok, so your going to continue this? Alright then, its your decision.
1.im talking about in the ban appeal section in giant red and white lettering. Gnpostals response should have been to direct you to the ban appeal section. He tried to help but thats not the procedure. We are NOT going to have 10 thousand rules that dictate every little thing you can and cant do like other servers, it is ridiculous, players must have common sense, those that dont get schooled by the admins and hopefully the players as well. For someone that has been around as long as you say you have i am perplexed that you cannot figure out right from wrong on your own.
There are allot of people putting in allot of time and money to provide a server for us and others to play on and to have someone come on our server and try and get people to leave it because YOU are unhappy with the map is bullshit.
We DO NOT have a set punishment response to every rule, it is up to the admin that bans you. The rule simply states it can lead up to a kick or a ban. ALLOT of the time we ban people outright for things to get them to come here so we can discuss with them what the did wrong so that they dont do it again. Simply being kicked from a server doesnt always notify the player WHY they were kicked.
You mentioned you were "asked" to join prwars, by who? I ask as prwars is not the same prwars as it once was and we currently have some of them permanently banned from the server for behavioral problems.
I am starting to feel you are trying to find problems or holes in our rules just to prove you were in the right. I can assure there a shit load of people that play on our server and have been doing so for literally years and have had ZERO admin action directed at them. So how is it they can figure out right from wrong but you say our rules lead you astray or confused?
As stated earlier, we are not going to have 10 thousand rules for people to remember, shit, they cant remember the few we have now.
We do allow and authorize our admins to use common sense, to keep the server peaceful, and just because its not in the rules doesnt mean you can do it or feel........confused about it.
1.im talking about in the ban appeal section in giant red and white lettering. Gnpostals response should have been to direct you to the ban appeal section. He tried to help but thats not the procedure. We are NOT going to have 10 thousand rules that dictate every little thing you can and cant do like other servers, it is ridiculous, players must have common sense, those that dont get schooled by the admins and hopefully the players as well. For someone that has been around as long as you say you have i am perplexed that you cannot figure out right from wrong on your own.
There are allot of people putting in allot of time and money to provide a server for us and others to play on and to have someone come on our server and try and get people to leave it because YOU are unhappy with the map is bullshit.
We DO NOT have a set punishment response to every rule, it is up to the admin that bans you. The rule simply states it can lead up to a kick or a ban. ALLOT of the time we ban people outright for things to get them to come here so we can discuss with them what the did wrong so that they dont do it again. Simply being kicked from a server doesnt always notify the player WHY they were kicked.
You mentioned you were "asked" to join prwars, by who? I ask as prwars is not the same prwars as it once was and we currently have some of them permanently banned from the server for behavioral problems.
I am starting to feel you are trying to find problems or holes in our rules just to prove you were in the right. I can assure there a shit load of people that play on our server and have been doing so for literally years and have had ZERO admin action directed at them. So how is it they can figure out right from wrong but you say our rules lead you astray or confused?
As stated earlier, we are not going to have 10 thousand rules for people to remember, shit, they cant remember the few we have now.
We do allow and authorize our admins to use common sense, to keep the server peaceful, and just because its not in the rules doesnt mean you can do it or feel........confused about it.
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7 years 10 months ago #9076
by Monkey_Au
Replied by Monkey_Au on topic Monkey AU ban
Heya Super
Again thank you for your time responding and please understand that I have clearly and I think concisely indicated that I think in the main that your Admins do a good job and more often much better than any other servers.
This is why I dislike forums for this type of thing as 1 they are often public when this is not needed and 2 the text element lacks the tone that is inherent in a normal vocal conversation thereby reducing the opportunity for misunderstandings
I feel that your first line in the response is a little combative and I am sure this was not your intent but then maybe I am wrong
And as for my decision to continue this I believe the intent of coming to the forums for an admin appeal is so that a discussion can be had regarding the issues as you so clearly outlined in your response “ALLOT of the time we ban people outright for things to get them to come here so we can discuss with them what the did wrong so that they dont do it again”
Im not sure how this 'Conversation" has taken this turn that it seems to have taken but let me state quite clearly that I am not "trying to find problems or holes in our rules just to prove you were in the right." - your words not mine
Now to the issues that you raised in your reply post to my last post where I offered some points in what I hoped would be some positive feedback (noun –feedback - information about reactions to a product, a person's performance of a task, etc., used as a basis for improvement.)
As you know all players are directed to read the rules (although many don’t bother) but there is no mention of needing to read the forums
I thought it was prudent that you should consider adding something to the rules stating that ban appeals are handled via the forums; it needs to only be a single line in the ADMIN CONTACT
You do have a rule in the ADMIN CONTACT section of the rules that reads
"Need an admin for any issue? Our teamspeak can be reached at ts.hogclangaming.com"
And it would be easy for someone to mistake this as an opportunity to clarify a ban or kick received in game
In summation here are the relevant points
I DID/HAVE
- Tell some friends that I was changing servers and when asked where I was going, told them
- get banned for the above issue
- spoken to an admin (Hayley on the day as the admin who issued the ban) in TS as per the rule that states “Need an admin for any issue?”
- questioned the interpretation of the rule as a bit harsh but accepted that it could have been interpreted in this manner
- been told by Hayley he was too busy to fix and to contact him later and he would fix
- waited a month to again contact an admin and spoke to GNPostal
- Had no issues with communication until this time
- have had a post saying I was a racist (which we have since ascertained was in error)
- created a profile to challenge the posting mentioning racist behaviour
- provided feedback based on my experience of attempting to have a ban appealed
THE IMPORTANT ONE
- I HAVE ALWAYS BEEN POLITE AND HAVE THANKED ALL ADMINS CONCERNED FOR THEIR HELP AND THEIR DEDICATION AND EFFORT AS ADMINS
sorry for the allcaps but the post editor doesn’t allow for italics, bold or underlining in the quick reply
I DID NOT/HAVE NOT
- been rude
- tried to bend the rules
- accused you of making things up or trying to pin things on
- suggested that you need 10,000 rules as like you I know that most players dont bother to read them anyway
Lastly in relation to my be verbally recruited to prWARs I will happily let you know who it was in chat (either TS or ingame) but let me assure you that all are current players with no admin related issues on HOG
regards
Monkey_Au
Again thank you for your time responding and please understand that I have clearly and I think concisely indicated that I think in the main that your Admins do a good job and more often much better than any other servers.
This is why I dislike forums for this type of thing as 1 they are often public when this is not needed and 2 the text element lacks the tone that is inherent in a normal vocal conversation thereby reducing the opportunity for misunderstandings
I feel that your first line in the response is a little combative and I am sure this was not your intent but then maybe I am wrong
And as for my decision to continue this I believe the intent of coming to the forums for an admin appeal is so that a discussion can be had regarding the issues as you so clearly outlined in your response “ALLOT of the time we ban people outright for things to get them to come here so we can discuss with them what the did wrong so that they dont do it again”
Im not sure how this 'Conversation" has taken this turn that it seems to have taken but let me state quite clearly that I am not "trying to find problems or holes in our rules just to prove you were in the right." - your words not mine
Now to the issues that you raised in your reply post to my last post where I offered some points in what I hoped would be some positive feedback (noun –feedback - information about reactions to a product, a person's performance of a task, etc., used as a basis for improvement.)
As you know all players are directed to read the rules (although many don’t bother) but there is no mention of needing to read the forums
I thought it was prudent that you should consider adding something to the rules stating that ban appeals are handled via the forums; it needs to only be a single line in the ADMIN CONTACT
You do have a rule in the ADMIN CONTACT section of the rules that reads
"Need an admin for any issue? Our teamspeak can be reached at ts.hogclangaming.com"
And it would be easy for someone to mistake this as an opportunity to clarify a ban or kick received in game
In summation here are the relevant points
I DID/HAVE
- Tell some friends that I was changing servers and when asked where I was going, told them
- get banned for the above issue
- spoken to an admin (Hayley on the day as the admin who issued the ban) in TS as per the rule that states “Need an admin for any issue?”
- questioned the interpretation of the rule as a bit harsh but accepted that it could have been interpreted in this manner
- been told by Hayley he was too busy to fix and to contact him later and he would fix
- waited a month to again contact an admin and spoke to GNPostal
- Had no issues with communication until this time
- have had a post saying I was a racist (which we have since ascertained was in error)
- created a profile to challenge the posting mentioning racist behaviour
- provided feedback based on my experience of attempting to have a ban appealed
THE IMPORTANT ONE
- I HAVE ALWAYS BEEN POLITE AND HAVE THANKED ALL ADMINS CONCERNED FOR THEIR HELP AND THEIR DEDICATION AND EFFORT AS ADMINS
sorry for the allcaps but the post editor doesn’t allow for italics, bold or underlining in the quick reply
I DID NOT/HAVE NOT
- been rude
- tried to bend the rules
- accused you of making things up or trying to pin things on
- suggested that you need 10,000 rules as like you I know that most players dont bother to read them anyway
Lastly in relation to my be verbally recruited to prWARs I will happily let you know who it was in chat (either TS or ingame) but let me assure you that all are current players with no admin related issues on HOG
regards
Monkey_Au
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7 years 10 months ago #9078
by =HOG=Haley11thACR
Replied by =HOG=Haley11thACR on topic Monkey AU ban
Super please lift the ban
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7 years 10 months ago #9083
by =HOG= __Super_6__5__
Replied by =HOG= __Super_6__5__ on topic Monkey AU ban
ban is lifted
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7 years 10 months ago #9098
by Monkey_Au
Replied by Monkey_Au on topic Monkey AU ban
Thank you for you time and assistance with this - I do appreciate it
And I shall never speak the name of another server again
And I shall never speak the name of another server again
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